在外贸客户开发的整个流程中,开发信是第一步,却也是很多业务员最容易“踩坑”的一环:
标题没有吸引力,客户根本不点开
内容冗长生硬,像机器发的
没有“钩子”,无法引发兴趣
那么,真正高回复率的开发信到底怎么写?
本篇,我们精选出3套实战验证过的高回复模板(含英文原文),并逐条拆解适用场景和注意点,助你快速上手!
用于你主动开发、客户可能对你并不熟悉;适合切入客户采购需求点。
Subject: Looking for a Reliable [Product] Supplier?
Hi [Client’s Name],
I’m [Your Name] from [Company], a [Country]-based manufacturer specializing in [Product Category].
We recently helped [Other Client or Region] optimize their [Product Use Case], and I thought our solution might also benefit your business.
Are you currently sourcing [Product]? I’d be happy to send some samples or product details for your review.
Looking forward to your thoughts!
Best regards,
[Your Name]
[Contact Info]
标题即问题句:比传统的“Introduction of XXX Company”更具吸引力
第二段抛出成功案例或行业经验,增强信任感
结尾留下“轻行动”(不是“下单”,而是“看看样品”)
客户之前有过询盘但没有后续,可以用这封做报价后跟进或沉默客户再激活。
Subject: Re: Your Inquiry about [Product Name]
Hi [Client’s Name],
Just following up on the quote I sent a few days ago for [Product Name].
Did you receive all the information you needed?
If you have any questions or need a revised offer, feel free to let me know — we can customize the specs or quantities based on your current demand.
Hope to hear from you soon!
Best regards,
[Your Name]
Re开头的邮件标题易激发客户注意
礼貌确认收到,并抛出“是否需要修改报价”的钩子
非常适合那些“回不回都不确定”的客户,提升互动率
节假日营销、老客户唤醒、沉默客户激活,强调人情味+价值优惠
Subject: A Special Offer for [Festival Name] ?
Hi [Client’s Name],
Hope you’re doing well and enjoying a peaceful [Festival Name] season.
To celebrate, we’re offering a limited-time promotion on our [Product Category] — up to 15% off until [Date].
Let me know if you’d like the updated price list or any recommendations.
Thanks again for staying connected!
Warm wishes,
[Your Name]
带 Emoji 的标题提升打开率
节日祝福+限时优惠是双重心理激励
特别适合用在 WhatsApp、邮件联动触达,激活沉默客户或维护关系
他们可能只是:
没看到你的邮件(标题不够吸引)
没时间细看(内容太长)
没兴趣回应(没有明确价值)
从今天起,用更专业的方式、更像人的表达去写开发信,再借助CRM管理跟进、AI外贸智能体辅助改写话术,让你的每一封开发信都有“被读完”和“被回复”的可能。
✅ Grammarly + ChatGPT:英文润色与个性化建议
✅ 外贸智能体(如 Pintreel AI):根据客户资料生成个性化开发信
✅ CRM自动提醒工具:设置跟进节点,避免漏掉关键客户